The professional development option provides you with comprehensive training material for your personal knowledge and use.
Communication has always played a fundamental role in business and most human activities. Communication has many facets - it can be used to inform, instruct, persuade, exert influence, change behaviour, interact and build rapport and affinity. It includes both interpersonal and group communication and can be ‘in person’ or using any form of technology.
This program explores influential communication to provide you with the skills and knowledge to negotiate persuasively, lead and participate in discussions or formal meetings and present your ideas and opinions in a compelling manner.
Your enhanced communication clarity and techniques will serve you and the businesses you work with.